Our work combines two interlinking approaches, personal impact and professional insight. These two veins run through the heart of our work. It almost impossible to address one without the other, but the extent to which either are present, depends on our clients needs and objectives.
Professional insight is the development within yourself of insight into your own feelings and behaviours and understanding the extent to which they impact on the feelings attitudes and behaviours of others. The development of insight into our own behaviour, allows us to help you deepen our insight into the behaviour of others, whether they're customers, colleagues or business partners.
Personal impact is all about behaviours. How do we make the greatest positive impact on those around us through our communication. Our approach is to look at what positive attributes individuals have and to develop those - rather than to try to mold people into specific ways of speaking and behaving. We actively work to ensure that our clients never have to "act" a part.