Glossary

Learning and Development
Training, HRD, Human resources

Forum Theatre
Forum Drama, Forum Role play, interactive performance

Skills practice
Role-play

Behaviours
Conduct, attitudes

Behavioural Training
Soft skills training, personal development, interpersonal skills

Tailored
Bespoke, customised, personalized, custom made

Personal Impact
Presence, Charisma, Personal development, interpersonal skills, personal communication development, personal presentation,Ambassadorial training, body language, communication skillsAssertiveness training, confidence building,Negotiation skills, Influencing,Conflict, confrontation, Personal performance, relationship building, relationship impact, listening skills, rapport building, Communication coaching, Voice Coaching

Charismatic
Dynamic, impactful, presence, magnetic

Assessment and Development Centres
Competency testing, recruitment

Group presentations and Beauty Parades
Team presentations

Presentations
Advanced presentations, public speaking, inspirational presentations, Speeches

Organisational change
Corporate development, cultural change

Client Presentations
Client meetings, client pitch

Vocal Energy
Projection, project, speak louder, speaking quietly, quietly spoken, mumbling, vocal commitment, vocal pitch

Coaching
Coaching development, mentoring

Living the Values
Valuing people, core values, corporate values, vision and values

Equality and Diversity
Difference, difference and diversity

Team development
Team building, motivational development, team dynamics

Experiential
Practical, interactive

Scene
Scenario, role-play, Forum